Policies and Information

Policies and Information***:

Submission of a Photo ID:

Steps to follow:
1. Take a clear picture of your State Photo ID
2. Create an email with the subject line "Order #____ Photo ID for Verification" 
3. Attach and email the picture to this email address (sole.resell.shipping@gmail.com)

 

Made to Order:

  • A majority of our products are made to order by our manufacturer. This can delay your order if we do not have the item you are ordering in stock. By purchasing any of our products you are agreeing and acknowledging the possibility of your order taking longer than 30 business days and up to, if not longer, then 3 months to be processed by the manufacturing company

Shipping

  • Please give 14-90 business days to ship*
  • The shipping time displayed when creating an order is the time it will take for USPS to deliver the item once we have dropped it off to them. This is NOT how long it takes for our manufacture and us to process the order. 
  • Once the courier receives the shipment we are no longer liable for any damage, them loosing the package, or it being stolen, etc.
  • We currently only ship to the United States
  • You can track your package using the Shipping Conformation email

Refunds/Exchanges:

  • ALL SALES ARE FINAL

  • NO REFUNDS OR EXCHANGES

  • This include canceling a placed order**

 

*Time may vary due to inventory and volume of orders

**Refunds and exchanges are done on a case by case basis. 99.9% of the time an order is unable to be refunded or exchanged  

*** By purchasing any item you agree to the above Policy and Procedures